Track my order

Track My Order

At JingleBox, we do everything possible to ensure that your orders are delivered quickly, securely, and with tracking. Once your order has been confirmed and shipped, you can track its progress at any time.

How can I track my order?

As soon as your package is shipped, you will receive a confirmation email containing a tracking number and a direct link to the carrier’s website. Simply click on this link or copy the tracking number into the tracking section on the carrier’s website to see the status of your delivery.

Where can I find my tracking number?

• In your shipping confirmation email

• In your customer account under “My Orders,” if you created an account when placing your order

If you cannot find your tracking number, please check your spam folder or contact our customer service.

Delivery times

Delivery times are generally 3 to 6 business days for mainland France, starting from the shipping date. This time frame may vary slightly depending on the period or the carrier.

Order not received or delayed

If your order has not been delivered within the indicated timeframe or if the tracking information has not been updated, please wait 24 to 48 hours, as some updates may appear with a slight delay.

If you have any doubts or issues, you can contact our customer service with your order number, and we will assist you as soon as possible.

Contact

For any questions regarding your order tracking or delivery:

📍 Endereço: 221B Baker Street, London, NW1 6XE, United Kingdom

📞Telefone:  +44 20 7946 0958

Email:  service@jinglebox.com

Opening Hours: Monday to Friday, from 08:00 to 18:00